FAQ's

1. What's the estimated delivery time for my order?  

We've detailed our delivery process for your convenience:

• Order Cut-off Time: Orders placed before 06:00 PM (EST) are processed on the same day.

• Handling Time: We aim to process your order within 0-1 business day.

• Transit Time: Once shipped, your order typically arrives within 4-6 business days.

2. Where can I make a purchase from?

Our office chairs and power lift recliners ship within the contiguous United States. Unfortunately, we cannot ship to Hawaii, Alaska, Guam, Puerto Rico, Virgin Islands, P.O. boxes, APO, FPO, or DPO addresses due to shipping constraints.

3. Are there shipping fees?

No, shipping within the United States is complimentary, and all orders are dispatched via FedEx.

4. Who should I contact for order issues?

For any inquiries or concerns, reach out to us via email at info@myergosky.com or call us at +1 320-300-1440. Our customer service team is available Monday to Sunday, from 10:00 AM to 6:00 PM EST.

5. What payment methods are accepted?

We accept various payment methods, including American Express, Visa, Mastercard, Discover, JCB, Diners Club, Apple Pay, and all major credit and debit cards.

6. Is the checkout process secure?

Absolutely, your transactions on our website are encrypted and secure to protect your personal information.