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What massage & heat settings are available?
The chair includes:
- Lower Back: 2-point kneading massage with reversible rotation.
- Upper Back: Soothing heat function.
- Seat: 2-point vibration massage.
- Controls: Wired remote with power, modes, and a 15-60 minute timer.
Can I use the massage and heat separately?
Yes, you can easily control the heat and massage functions separately using the wired remote. Choose from:
- Lower back kneading
- Upper back heat
- Seat vibration
- All features combined
Does the chair make noise while massaging?
No. It produces a soft hum and is quiet enough for home or office use.
What materials is it made of, and how durable is it?
The product is made from quality leather that is resistant to oil and water, and it is cushioned with thick foam.
The steel frame supports up to 500 lbs, ensuring long-term sturdiness.
Does the chair come assembled?
The chair is easy to assemble with all hardware and a step-by-step manual included. Setup takes just 20–30 minutes.
What’s the ordering process, where do you ship, and is there a warranty?
– Website orders with same-day processing (before 6 PM EST)
– Delivery Time: 4–7 business days
– Continental U.S. shipping only
– Free FedEx standard shipping
– 3-day expedited shipping: $24.99
– Multiple payment options: Major credit cards, Amazon Pay, Apple Pay, PayPal, etc.
– Flexible financing with Shop Pay
– 5-year warranty on all office chairs
Who should I contact for order issues?
For any inquiries or concerns, reach out to us via email at info@myergosky.com or call us at +1 320-300-1440.
Our customer service team is available Monday to Sunday, 10 AM to 6 PM EST.